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About our service

The Tenant Advice & Advocacy Service (TAAS) is a project of Near North Housing Service Inc, a not-for-profit organisation in Queensland.

Near North Housing Service Inc operates three TAAS (Tenant Advice & Advocacy Service) services. The first is known as Near North Tenant Advice & Advocacy Service and is located at Morayfield in the Moreton Bay Regional Council area approximately 40 minutes drive north of Brisbane.

The second is located in Zillmere, a northern suburb of Brisbane approximately 30 minutes from the city and our third office is located at Stafford which is approximately 20 minutes from the Brisbane CBD.

Near North Housing Service Inc is funded by the Queensland Department of Communities and the Queensland Residential Tenancies Authority to provide a range of services to private and public rental tenants.

 

All services are provided free of charge by fully trained staff. Our main activity is providing tenancy advice and advocacy services to residential tenants and residents of residential accommodation facilities.

Our services are aimed at assisting private rental tenants, public housing tenants as well as future tenants and members of the general community.

Due to the number of refugees settled on the north side of Brisbane our services at Morayfield and Stafford employ appropriately trained multicultural workers who play an important role in providing advice, advocacy and assistance to newly arrived refugees and migrants as well as those refugees who have been settled in Brisbane for a number of years.  Our multicultural workers use fully accredited interpreters at all times when dealing with clients of a CALD (culturally and linguistically diverse) background and are happy to provide additional services to assist whenever possible.

As applying for Social Housing and NRAS (National Rental Affordability Scheme) housing can be complex and involves a lot of detail our staff are very willing to assist with these applications and work closely with the Dept of Communities, Housing and Homelessness area offices to provide the best service possible to clients wishing to apply for this type of rental housing.

Staff can also assist with information and preparation for QCAT hearings. 

We are very happy to provide free coomunity and tenant educaton sessions for organisations or groups of individuals - for further information regarding this please contact one of our offices or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it   and we ill arrange a session for you.

We do not provide advice to lessors, agents or property owners, however our staff are happy to provide contact numbers for appropriate agencies who are able to assist lessors, agents and property owners.

Should you require assistance with information regarding the Residential Tenancies and Rooming Accommodation Act, please feel free to contact our staff with any queries.  Contact details are available on our Contact Us page

Near North Housing Service Inc has operated tenant advice and housing information and referral services since 1991 and was originally established in 1987.

Last Updated (Wednesday, 03 November 2010 21:58)

 

State MPs Support DVD Project

The following state politicians have generously supported Near North Housing Service Inc - Tenant Advice and Advocacy Service to reproduce the popular DVD "A Renters Guide to Cleaning which is provided to not-for-profit community groups to assist clients who are renting their accommodation.

Tracy Davis MP - Member for Aspley; Mary-Anne O'Neill MP - Member for Kallangur; Hon Neil Robers MP - Member for Nudgee; Mark Ryan MP - Member for Morayfield; Hon Dean Wells MP - Member for Murrumba; Hon Stirling Hinchliffe MP - Member for Stafford.

We gratefully acknowledge and thank these MPs for their personal financial support of this project.

 

Last Updated (Monday, 18 July 2011 22:56)

 

How we can help you

The Tenant Advice and Advocacy Service can help you with a range of services.  We have offices located at Morayfield, Stafford and Zillmere and service the Moreton Bay Regional Council area and over 50 suburbs on the northside of Brisbane.

Some of the ways we assist are:

Advice for residential tenants and residents of rooming accommodation facilities;  Tenancy Information; We can advocate for tenants where appropriate.

We provide housing information and can assist you with applications for Social and Community Housing as well as provide assistance to apply for housing under the National Rental Affordability Scheme if you qualify.

Our fully trained staff can assist you with information on taking tenancy matters to QCAT (Queensland Civil and Administrative Tribunal) and where appropriate will glady assist you to prepare your case for the Tribunal.

We provide community and tenant education sessions as well as our Skills for Renting program. 

 

 

 

Last Updated (Thursday, 02 December 2010 23:14)

 

Contact Us

Our offices operate a telephone advice service week days from 9.00 a.m. to 3.00 p.m. and can be contacted on the following telephone numbers.

Morayfield Office

P: (07) 5428 6011 F: (07) 5428 6022

Stafford Office

P: (07) 3857 8686 F: (07) 3857 8776

Zillmere Office

P: (07) 3216 5111 F: (07) 3216 2566

Or you can email our offices - please provide a contact number so that we can phone you to answer your questions as we do not provide tenancy advice by email.

Morayfield Office

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Stafford Office

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Zillmere Office

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Last Updated (Thursday, 28 April 2011 13:10)

 
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